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+86 755 33696115
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Copyright © Shenzhen Light Color Technology Co., Ltd. All rights reserved
Tel: +86 755 33696115
Mobile: 86-13684936304
Contact: Lucia.Wang (Sales director)
E-mail: info@lcledtech.com
Add: Building 5 Floor,1Block,MEITAI Industrial Area,
GUANLAN Town,LONGHUA District,SHENZHEN City.
SERVICE
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1.If any quality problems occur within guarantee period, Light Color provide free maintenance service
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2. Light Color take the single freight cost within the 2-year guarantee period. Once the warranty period expires, Light Color not take any responsibility for freight cost incurred.
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3.Once the 2-year warranty period expires, Light Color provide a favorable price for maintenance service.
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4.Provided that any of the following circumstances happen, Light Color not take any responsibility for the equipment troubles:
4.1 Unauthorized disassembling or repairing;
4.2 Malfunction by misuse;
4.3 Out of the warranty period;
4.4 Void or broken series number seal tape; -
5. Warranty will not be provided under the following circumstances:
5.1 Damage due to the users’ misuse;
5.2 Damage due to damage caused by fire, flood, earthquake and other natural disasters;
5.3 Malfunction caused by misuse, including unauthorized disassembly, improper testing, etc;
5.4 Shell damage or components damage in use. -
6. Cost for after-sales technical support.
Unilumin will send engineers to help with installation and maintenance guidance, but the client should bear all the expenses incurred for the after-sales technical service, including visa fee, boarding fee, meals, transportation fee and so forth. The client should also take full charge of the engineers’ visa arrangement.